Hello, Does this device support WBEM? If so you would need credentials. SNMP traps create events in SIM datacollection collects hardware status, so getting an error will not change the health status, polling does. There is a task in SIM called Hardware Status Polling for non Servers. This job runs every x times a day to collect hardware status. So if you cant's read SNMP for the device the device will alway stay green as long in't pingable. If you can use SNMP you need to know the community to use.
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