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Re: Automatic Event Handling no e-mails

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Thanks for your input. I appreciate it. I'll include an attachment (screenshot).

Under the System Status, I show "health status" for "All systems". I do see correct output here.

It shows 2 with a critical error, 4 major, 4 minor. But only a few of these events have triggered an e-mail alert.

for example, in my screenshot, I got an e-mail when one server had an issue but not the other - same severity too.

As a side note, on an older machine i'm using to test with, I pulled a drive in the array to see the resulting message and it falls under a "minor" event....wow, how is that minor?!?  But that's a separate problem altogether. Our e-mails (I think) just send out for critical or major...so a bad/missing drive being 'minor' is really irritating.

 

I'm not soo sure how cleared/uncleared/deleted events effect the e-mailing either. i.e. if I clear or delete a warning, and the problem still exists, will I get further warnings and e-mails too? I figure if the problem still exists, I'll keep getting trap messages.  I believe I understand what you're saying about the SNMP traps....in that each server has to send them to my SIM server, as opposed to SIM polling the machine to discover a fault - is that right?  All of that does seem configured correctly here. SNMP settings on each monitored server look good. 

 

Because the servers are of varying age, they may or may not have completely updated HP management software/drivers/wbem on them.  So it may be better to stick with SNMP. I know all have SNMP configured/working.

 

Well anyway, to some degree I have to learn more about SIM - - - I'm plodding through the super long PDF documentation.  Since this was all set up by a predecessor, it's a little cumbersome to go through. I'd call HP tech support, but I don't thnk they'd help me, based on my past experience of using their servers & 'support' for 10+ years.

 

I'll have to check YouTube to see if anybody has posted good tidbits for configuing/troubleshooting.

 

Thanks again for your posts.

Bob

 

 

 


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