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Several systems not responding to snmp discovery

Hello --

I have been configuring snmp as well as installing the Insight Manager Agent software on our systems. However, there are three systems that have been problematic in that during the Discovery process, they do not respond to SNMP, and are therefore are in either an unknown or unmanaged state.

Two of the systems are Proliant DL360 G7 models, while the third is a Proliant DL380 G7 system. One of the DL360 systems runs Windows 2008 R2 Standard, while the other DL360 runs Windows 2012 R2 Standard. The DL380 system runs Windows 2012 Standard.

The built-in Windows SNMP service was activated and configured to go to the Insight Manager server on all three systems, and the service was restarted after the changes were made. The  cp026785 and cp026878 package files, which correspond to the Insight Manager Agent and WBEM software respectively, were subsequently installed on the systems.

When the discovery takes place all the Insight Manager reports in all three cases the systems did not respond to the SNMP protocol. I confirmed the community name was configured properly on the target computers as well as the Insight Manager server.

What would cause this problem, and how can I correct it?

Thanks.


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