I don't think HP is going to this for you as they want you to use HP SUM. I've got 10 VCRM/SIM servers, none with this problem so i think it's either a specific SPP problem or an external program that's causing the problem but without proper logging you can never be sure. The only use for the VCRM is to compare installed software to a baseline rather then deployment. They've got HP SUM for that. You can also use Oneview if you don't have legacy hardware.
Just for replacing SIM for Oneview there are no licences required.