Hi Andrew.
I get emails sometimes. When I go to Options -> events -> automatic event handling -> "e-mail settings" and pick "send test e-mail" it works every time. I don't see why SIM shows critical and major alerts that I don't get e-mails for...Automatic Event Handling is configured to collect on "Important Events" (which is critical, major)....and set to collect on "All Servers" & send an e-mail with no time constraints. All looks good to me. I even deleted the event handling settings and re-created myself to be sure. But the prior settings looked fine.
I thought AMS was just in iLO. So with GEN8 & 9 I have 3 choices? AMS, SNMP, WBEM? I guess I can individually configure servers to use one polling method or another - not sure where to set these individually but I can go thru the documentation. On one of the general config page settings, there's a spot where you configure ALL agent monitors - that's set. But per server, I'm not sure where to do that just yet. I think I do have some that are set for both SNMP and WBEM.
If you view my sceenshot you'll see what I find extremely confusing. This is just one of many examples. I think I showed this in a prior post. Main HP SIM page show a major alert on a machine called sgesx01. If I click on the machine in SIM, system tab, I see the "health status" network alert (orange "!"). On the events tab it doesn't show as an alert. If I go to iLO on that server and examine th NICs, there's no problem. So why is SIM showing that alert on the main SIM page and on the system tab for that machine? I can't use SIM to manage my hardware if I'm getting false alerts or mixed messages like that. Could this could be why I believe I'm not getting e-mails for alerts? My assumption is that if SIM alerts me on the main system status page and shows that NIC alert again on that server's system tab, I should get an e-mail. But on the other hand, the same alert isn't shown on the events tab or in iLO on the server itself. So is it a problem? Should I be getting an e-mail? Who knows?!
I have a lot of servers I need to monitor, automated as much as possible and it's just not working for me. I'm really discouraged with this product!
