As far as the integration adapter you can enable the adapter to "Forward Events to SIM" This function works very much like Remote Suppot Advanced. The case ID opened by IRS will show in SIM the same way Remote Support Advanced did.
The syncing of protocols and systems which seems like a good idea but you should not enable these.
As an example, if you are trying to monitor a systems agentless SIM requires SNMP configured in the ILO4 where as Insight Remote Support uses RIBCL. If you sync these type of systems it would not work correctly.
