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Re: Disable specific alert on specific server in HP SIM

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Writing this post has generated a conversation among our server team members. We have decided that there is no reason for this to be a critical event, which is what fires off the pager, and is the issue in our environment. Therefore, we just had upper management agree to make this a warning instead of a critical. We will still get an email from HPSIM, so will reinforce to the server team to make sure we DO NOT skip over any emails we receive from HPSIM. When a battery fails, then we will assign that task to a server team member and open a ticket, to confirm the issue is being addressed, and nobody gets paged in the middle of the night. This is not something we would come into work at 2:00am to address anyway since the array information is kept on the drives as well as the array board supported by the battery.

Hope this helps, although your environment and reasons and processes may be entirely different from ours, but this gives you your options.

 

See previous post about disabling for cpqida.mib, which affects all servers (unless someone politely corrects me), or suspend using one of the three options given, or if getting paged in the middle of the night it the issue for you, then set the alert to warning, or something other than critical. I hope this helps. This is also the first time I have ever posted to a board by the way..lol   after being in technology and IT as a career for 20 years!

good luck all :-)


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