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Re: change the severity of an event in HP SIM 7.4

My workaround was basically to create another event collection based on attributes that only looked for the specific events, but would include warning and minor in addition to major and critical, so nothing would be missed.

 

So:

 

Normal event collection = Critical and Major events for: ProLiant Storage Events, etc.. etc.. etc..  - this collection is basically everything I want

 

Special event collection for "status change" events = Minor and Warning for: ProLiant Storage Events, ProLiant Power Events (Only) (and whatever else you may want).

 

There is an event handler (one for each) assigned to these collections to send me an email (and an OM message for our ticketing system) for any new event in either of these collections.  Now what happens is, if there is one of those strange "status change" events for a prefailure on a HDD, lets say for example, that shows up as a "minor" event, I will get it from the "Special" collection I created.

 

It's tough to explain.. i can try to get some screenshots and attach a file.


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