We are using HP Insight Management 7.1 SIM + VCEM bundle. This was recently upgraded to Insight Management 7.3 using the Insight Control DVD.
However after upgrading, we are unable to run mxexport to backup the configurations as it keeps failing with an "Error occurred while exporting data." message. After turning migration debugging on to level 20, these are the last few lines of errors in the migration_log4j log:
2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] ENTERING: getCMSData() 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] Unable to create file for Object Serialization. 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] java.io.InvalidClassException: com.hp.mx.migration.framework.core.CMSData; local class incompatible: stream classdesc serialVersionUID = 4461073482614573341, local class serialVersionUID = 6350345493080080685 at java.io.ObjectStreamClass.initNonProxy(ObjectStreamClass.java:617) at java.io.ObjectInputStream.readNonProxyDesc(ObjectInputStream.java:1622) at java.io.ObjectInputStream.readClassDesc(ObjectInputStream.java:1517) at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1771) at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1350) at java.io.ObjectInputStream.readObject(ObjectInputStream.java:370) at com.hp.mx.migration.utils.FileUtils.deSerializeCMSData(FileUtils.java:559) at com.hp.mx.migration.framework.core.CMSData.getCMSData(CMSData.java:157) at com.hp.mx.migration.mxexport.MxExportWorkFlow.createRootManifestFile(MxExportWorkFlow.java:136) at com.hp.mx.migration.mxexport.MxExportWorkFlow.startExport(MxExportWorkFlow.java:68) at com.hp.mx.migration.cli.mxexport.MxExportCLIExecutor.execute(MxExportCLIExecutor.java:38) at com.hp.mx.migration.cli.core.MxMigrationCLIHandler.exucuteMig(MxMigrationCLIHandler.java:103) at com.hp.mx.migration.cli.core.MxMigrationCLIHandler.execute(MxMigrationCLIHandler.java:42) at com.hp.mx.migration.cli.core.MxMigrationCLIHandler.main(MxMigrationCLIHandler.java:30) 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] java.lang.NullPointerException at com.hp.mx.migration.mxexport.MxExportWorkFlow.createRootManifestFile(MxExportWorkFlow.java:138) at com.hp.mx.migration.mxexport.MxExportWorkFlow.startExport(MxExportWorkFlow.java:68) at com.hp.mx.migration.cli.mxexport.MxExportCLIExecutor.execute(MxExportCLIExecutor.java:38) at com.hp.mx.migration.cli.core.MxMigrationCLIHandler.exucuteMig(MxMigrationCLIHandler.java:103) at com.hp.mx.migration.cli.core.MxMigrationCLIHandler.execute(MxMigrationCLIHandler.java:42) at com.hp.mx.migration.cli.core.MxMigrationCLIHandler.main(MxMigrationCLIHandler.java:30) 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] MxExportCLIExecutor - execute Called 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] ENTERING: MxMigrationStatusUtil - buildStatusForException() 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] ENTERING: CLIUtil - getStringFromResBundle(string, string[]) 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] ENTERING: CLIUtil - getResourceBundle() 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] LEAVING: CLIUtil - getResourceBundle() 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] LEAVING: CLIUtil - getStringFromResBundle(string, string[]) 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] Error occurred while exporting data. 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] ENTERING: CLIUtil - writeMessagetoConsole(string) 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] LEAVING: CLIUtil - writeMessagetoConsole(string) 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] ENTERING: void marshallObj(Object obj, File marshallXmlFile, String pkg) 2014-12-09 18:08:50,833 INFO [HPSIM_DEBUG] Marshalling xml file: C:\Program Files\HP\Systems Insight Manager\logs\DMTStatus.xml 2014-12-09 18:08:50,865 INFO [HPSIM_DEBUG] LEAVING: void marshallObj(Object obj, File marshallXmlFile, String pkg) 2014-12-09 18:08:50,865 INFO [HPSIM_DEBUG] ENTERING: CLIUtil - getStringFromResBundle(string, string[]) 2014-12-09 18:08:50,865 INFO [HPSIM_DEBUG] ENTERING: CLIUtil - getResourceBundle() 2014-12-09 18:08:50,865 INFO [HPSIM_DEBUG] LEAVING: CLIUtil - getResourceBundle() 2014-12-09 18:08:50,865 INFO [HPSIM_DEBUG] LEAVING: CLIUtil - getStringFromResBundle(string, string[]) 2014-12-09 18:08:50,865 INFO [HPSIM_DEBUG] ENTERING: CLIUtil - writeMessagetoConsole(string) 2014-12-09 18:08:50,865 INFO [HPSIM_DEBUG] LEAVING: CLIUtil - writeMessagetoConsole(string) 2014-12-09 18:08:50,865 INFO [HPSIM_DEBUG] Product Status in xml: C:\Program Files\HP\Systems Insight Manager\logs\DMTStatus.xml 2014-12-09 18:08:50,865 INFO [HPSIM_DEBUG] LEAVING: MxExportCLIExecutor - execute() 2014-12-09 18:08:50,865 INFO [HPSIM_DEBUG] LEAVING: MxMigrationCLIHandler- exucuteMig()
Appreciate if anyone has insights on the error above and how we can resolve it. Thanks in advance!
P.S. This thread has been moved from ITRC Server Mgmt (Insight Manager 7) Forum to ITRC HP Systems Insight Manager Forum. - Hp Forum Moderator