If you have installed Insight Remote Support 7.09 "IRS" the contract is visible in a report via Insight Online. You would have registered this via your passport when you initially configured the IRS client.
The CW column was tied to Remote Support Advanced which is not compatible with SIM 7.3.
I hope you will find that the information you get out of Insight Online is much more complete that what the CW column offered via SIM.
Below is a link to more about Insight Online
http://www8.hp.com/us/en/products/servers/solutions.html?compURI=1487547#.U8QNjnYo6EU
Regards
brad
